Terms and Conditions (The Small Print)
A) Seized Injector Removal. We ask that you agree and sign the following to agree before we start work....
A P Autodiagnostics Ltd
Seized Injector Removal Information,
Disclaimer & Conditions of works
A P Autodiagnostics Ltd staff have removed 10's of thousands of injectors and clamp bolts and our success rate is unequaled by any other company but...
1) As our work is outside what is classed as a normal repair procedures and due to the extremely high loads and forces involved in seized injector removal, and limitations in access etc. There are unavoidable risks of damage to the injector body, cylinder head cam cover / carrier or rocker cover, manifolds or engine covers and associated bolts and fasteners or other points the puller may push against. In Addition where we are required to mill out a broken or damaged injector or snapped clamp bolt, The risks of damage are increased, Air pockets & corrosion etc between the injector body / clamp bolt and the cylinder head and contaminants along with the hardened parts of the injector/clamp bolt can throw the Dills / Milling bits off line (Drills and Mills always want to be in the softer metal and constantly strive to achieve this). Furthermore corrosion can thin the walls between the injector and the cooling system waterway inside the cylinder head again increasing the risks (this corrosion is not visible before removing the injector / bolt as it is inside the cylinder head and is effectively what seizes the injector or bolt in). Although our Milling or Drilling bits are as rigid as possible and are guided we will always do our best to avoid any issues but the risk of damage o penitration of the waterway is still present throughout the work. Therefore it is necessary for "The Customer" or His/Her Authorised representative to accept this risk of any and all loss or damage before work commences.
2) We also cannot accept any responsibility for any damage either current or in the future caused by failure to adequately seal the engine or fuel system from any item or liquid where the vehicle or engine is stored or transported in an unsealed condition, We will block any visible holes etc before we start work or ASAP after we create them by removing parts etc. this particularly applies to vehicles left parked in the open air with the engine partially stripped down.
3) It is also quite common for seized in injector clamp bolts and cover bolts to snap during attempts at removal due to corrosion again this is unavoidable and it is also necessary for "The Customer" to accept these further risks and any consequences.
4) When removing seized solenoid injectors it is necessary to fully dismantle the top of the injector to allow pullers to be fitted, this process can and does involve removal of many small internal and external parts of the injector , many of which are minute in size and can be held under spring tension which cannot be released under control when the injector is still in the engine. A P Autodiagnostics Ltd staff will endeavor to the best of their ability remove these parts but cannot accept responsibility for any loss or damage however so caused as a consequence of this dismantling.
5) Piezo injectors can require the plastic connectors to be broken off to allow a stronger puller to be fitted. this effectively destroys the electrical contacts on the injector making it unusable, and is a point of no return. other injectors may require similar operations to allow sufficient hold upon the injector to be made to effect removal.
6) A P Autodiagnostics Ltd staff do not reassemble solenoid injectors on site, this is a safety matter for both persons and property and is mandatory. (A minute spec of dirt is enough to lock the injector open and this can destroy your engine in a fraction of a second)
7) Certain techniques and tools used by our staff are commercially sensitive and secret as we have spent considerable time and money developing them. In order to keep these secret we do not allow an audience whist we work, If this is not possible we will leave the site and the full cost of the works will be invoiced and full payment will still be due.
8) Where A P Autodiagnostics staff are required to remove parts or strip, clean and rebuild the vehicle being worked upon we cannot accept any responsibility for works carried out prior to our commencing work. this includes any damaged or broken pipes, bolts, clips or threads and any missing parts. poorly routed pipe work or cables. and also Unseen, unadvised or unknown damage outstanding etc.
9) As any telephone estimates given are blind, i.e. on an unseen vehicle, further works over and above that quoted may be required once work has begun due to unknown or unseen problems either arising during work or being outstanding but previously unnoticed or not advised to us, this includes any heating or welding of or to the injector for previous removal attempts by other parties. heating and welding makes milling more difficult and time consuming as we may have to remove additional items or welded on parts or weld itself before work continues. This will be charged in addition to the quoted cost and may include any cost of damage to our equipment.
10) Many high pressure Steel fuel pipes are recommended to be single use items by the manufacturer, where these pipes are reused we cannot be held responsible for any future leaks. plastic return pipes and seals can also fail when reused again we cannot be held responsible for any future leaks or any pipe seals that will not reseal during the reassembly or fail shortly after.
11) Although A P Autodiagnostics Ltd Staff will endeavor to the best of their ability remove any seized injector this service is not 100% guaranteed and there is a risk of failure and or damage (although this is extremely rare) full payment will still be due regardless of the cause of any failure to succeed or damage caused.
12) In conclusion You are signing to say that You have read and understand all of these risks and covering all the above you the customer or authorized customers representative hereby agree to all the above terms and conditions and also agree that full payment is due and will be made upon completion of the work as agreed despite any of the above risks and consequences.
We pride ourselves upon our success and are always striving to improve the quality and success rate of our work, We are constantly developing new tooling and improving old designs. We also manufacture tools where they are not currently available to purchase or we believe they are not up to the requirements of job they are intended for.
Signed as or on behalf of the customer -
Signed Dated
Print Vehicle Registration
Address
B) Seized or snapped Glow-plug / Heater-plug Removal. We ask that you sign the following before we start work....
A P Autodiagnostics Ltd
Seized Glow plug or Heater plug Removal Information,
Disclaimer & Conditions of works
1) As our work is outside what is classed as a normal repair procedure and due to the extremely delicate nature and the forces involved in seized or snapped glow plug / heater plug removal, and limitations in access. There are unavoidable risks of damage to the cylinder head cam cover / carrier or rocker cover, manifolds or engine covers and associated bolts and fasteners or other points any puller may push against etc. Therefore it is necessary for "The Customer" to accept this risk of any and all loss or damage before work commences
2) When removing seized or snapped glow plug / heater plugs it may be necessary to remove injectors in this case our injector removal terms and conditions will apply. A P Autodiagnostics Ltd staff will endeavour to the best of their ability remove these parts but cannot accept responsibility for any loss or damage however so caused as a consequence of any dismantling. Drilling increases any risks and drills wandering offline is unavoidable, Drills are flexible and will constantly strive to go into the softer aluminium in preference to the steel glow / heater plug body being removed. therefore we are fighting a constant battle to remove these plugs and so although rarely fail.
3) It is the customers responsibility to ensure sufficient access to glow plugs / heater plugs is readily available upon our arrival where this is not done we reserve the right to charge waiting or stripping time on top of any outstanding quotes.
4) Certain techniques and tools used by our staff are commercially sensitive or secret as we have spent considerable time and money developing them. In order to keep these secret we do not allow an audience whist we work, If this is not possible we will leave the site and the full cost of the works will be invoiced and full payment will still be required.
5) Where A P Autodiagnostics staff are required to strip, clean and rebuild the vehicle being worked upon we cannot accept any responsibility for works carried out prior to our commencing work. this includes any damaged or broken bolts, clips or threads and any missing parts. poorly routed pipe work or cables. Unseen or unknown damage.
6) As any quotes given are blind, i.e. on an unseen vehicle, further works over and above that quoted may be required once work has begun due to unknown or unseen problems either arising during work or being outstanding but previously unnoticed or not advised to us, this includes any heating or welding of or to the injector for previous removal attempts by other parties. heating and welding makes Milling more difficult and time consuming as we may have to remove additional items before work continues. This will be charged in addition to the quoted cost and may include damage to our equipment.
7) Although A P Autodiagnostics Ltd Staff will endeavor to the best pf their ability remove any seized or snapped plugs this service is not 100% guaranteed and there is a risk of failure (although this is extremely rare).
8) In conclusion and covering all the above you the customer or authorized customers representative hereby agree to all the above terms and conditions and also agree that full payment is due and will be made upon completion of the work as agreed despite any of the above.
Signed as or on behalf of the customer -
Signed Dated
Print Vehicle Registration
Address
C) Diagnostic Works
1) Where possible we request information from our customers to aid in the Diagnosis of or in production of a Quotation of work. It is extremely important that we are given the full facts as without these our diagnosis or quotation could be holey inaccurate, Totally and Through no fault of ours. Failure to reveal these facts can also void any warranty offered or even cause further damage to your vehicle or engine.
2) Any Parts warranty offered by A P Autodiagnostics Ltd has terms and conditions which are in addition to those provided by our parts suppliers own terms and conditions and both lots will apply in all cases.
3) Any quotations or estimates given blind ie: over the telephone without seeing the vehicle are an approximate cost for the work disclosed or requested, upon seeing the vehicle or engine in question quotes and estimates may change in line with further works revealed. in addition any works required that are unknown or not revealed by the customer or his authorized agent may also effect any quote or estimates final value.
4) All prices are in pounds sterling and may or may not include VAT @ 20% which will be as discussed. ( we normally include VAT to avoid any confusion but will offer ex Vat prices if requested.